Bargain Hunt is a retail discount store headquartered just outside of Nashville, Tennessee. They have 88 stores in 10 states, all within a 400-mile radius of Nashville with over 2,000 employees, and are among the fastest-growing companies in the United States. They specialize in buying excess products from the nation’s largest retailers and manufacturers to provide their customers with a continually changing assortment of quality goods at deep discounts. Their retail locations average anywhere from 25,000 – 30,000 square feet in size, and warehouses up to 800,000 square feet in size.
BARGAIN HUNT’S NEED FOR AN INTEGRATED SECURITY SYSTEM
When Jacob Long, Project Manager, joined Bargain Hunt, they had 80 stores and 40 different security/intrusion vendors. Per Long, “You never knew what the policy was to perform a simple task like adding and removing people, or just needing to make a change.” The delay in adding employee security codes to other store’s systems was a big problem for Bargain Hunt because, according to Long, they have a culture where stores help each other out.
“For us to get someone’s user code into a different system, it took up to 10 – 12 days. We do it now in less than 10 – 15 minutes.” – Jacob Long, Project Manager
Store managers and teammates frequently go to different stores to help out when necessary. Having 40 different security/intrusion vendors made it very difficult for employees to promptly help out neighboring stores. Per Long, “For us to get someone’s user code into a different system, it took up to 10 – 12 days. So, imagine telling someone, oh no, you cannot go help them out because it’s going to take ten days, or I need ten days’ notice. That does not work in retail.”
After working with Long and listening to understand his pain points with his current disparate systems and his vision for a complete overhaul, CRV Surveillance went to work on designing the best solution for them. We chose Alarm.com as the unified security and access control provider. They have an extremely flexible platform that is capable of growing with any size business. They also can integrate security solutions to optimize your budget and equipment for the best protection possible for your people, property, and assets.
THE BENEFITS OF AN INTEGRATED SECURITY SYSTEM
After CRV Surveillance integrated Bargain Hunt’s access control, intrusion detection, and surveillance camera systems into the Alarm.com platform, security has never been better. They see benefits on the operations side of the business as well.
Some of the features of their new integrated system are seeing the details of all their security measures in one place and access the system remotely (so no need to be on-site). Drivers can now deliver goods outside of store hours and disarm the system without giving them codes to gain entry for delivery. Also, whenever a door opens, the access control system alerts the cameras to record footage automatically so they will have a visual record of who entered the building with the exact time and point of entry.
“Whether it’s been an emergency, or just a new concept that needs a professional opinion, CRV has always been there when we need them. We are proud to say we have a Partnership with CRV.” – Jacob Long, Project Manager
A SYSTEM THAT GROWS WITH YOU
One of the great features of the partnership with CRV Surveillance and the Alarm.com system is that it can grow with your company. It can change as your business needs change. Some of Longs’ favorite features are, “The reliability, the expandability, and then just the peace of mind at the end of the day that your systems are working.” Long trusts the Alarm.com technology we installed, and he also trusts CRV Surveillance with all of his building security integration, maintenance, and monitoring needs.
Here’s what Long had to say about working with us, “ABOVE AND BEYOND AMAZING CUSTOMER SERVICE We have been working with CRV over the past few years managing our Retail Store Locations. In 2018 we decided to consolidate multiple vendors used across all our stores, and CRV was definitely at the top of our list. From the beginning, they have provided our company with AMAZING CUSTOMER SERVICE, and the staff has always been very professional. Whether it’s been an emergency, or just a new concept that needs a professional opinion, CRV has always been there when we need them. We are proud to say we have a Partnership with CRV.”
If you would like to see the video with all of the project details, you may view it on our homepage.
Also, if you have any questions about our security solutions and integrations, please feel free to give us a call at 855.855.8881 or fill out the contact form, and we will get back to you ASAP.